The Quality Manager plans, directs, and coordinates quality assurance programs. Manages and
develops quality control policies and controls quality of laboratory and production efforts. Oversees
sanitation and ensures all food safety guidelines are followed.
- Monitor performance of quality control systems to ensure effectiveness and efficiency. This includes the HACCP system, regulatory audits, quality systems review process (QSR), standard operating procedures (SOP's), incoming ingredient inspections, product scoring, food safety audits, handling field complaints, and standardized work instructions.
- Develop and execute SQF Plans to maintain SQF Level 3 Certification at the facility and maintain all the Company's requirements related to quality and food safety programs.
- Analyze quality control test results and provide feedback and interpretation to management.
- Document testing procedures, methodologies, and criteria.
- Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
- Confer with Marketing and Sales to define client requirements and expectations.
- Communicate quality control information to all relevant organizational departments, outside vendors, and contractors.
- Document and maintain training registry for all employees at the facility.
- Provide guidance and leadership in situations where deviations have occurred or a potential risk has been identified related to food safety and/or quality attributes.
- Reassess SQF plan(s) whenever there is a change to program, process, procedure, ingredient,equipment, industry philosophy, technology, etc.
- Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.
- Train personnel and maintain all training records on critical food safety and quality requirements.
- Oversee workers, including QC and Sanitation Supervisors, QC Admin Assistants, QC Technicians, and Sanitation Technicians.
- Recommend or initiates personnel actions, such as hires, promotions, transfers, discharges, or disciplinary measures in the quality department.
Counsel employees about work-related issues and assists employees to correct job-skill deficiencies.